FAQ
Common Questions
How does it actually float?
How does it actually float?
Magnetic levitation. A precision magnetic core in the base holds the sleigh suspended in mid-air with nothing touching it — no strings, no clear stands. It stays floating as long as the base has power.
Is it hard to set up?
Is it hard to set up?
Not at all. Plug in the base, hold the sleigh above the center until you feel the magnets lock, and let go. The first time takes a couple of tries to find the sweet spot — after that it’s seconds.
Does it light up?
Does it light up?
Yes — Santa, the sleigh, and the reindeer glow a warm golden LED light. Soft enough for a nightstand, and easily the coziest light in the room after dark.
What if it doesn't work out?
What if it doesn't work out?
You have 30 days from delivery to return it for a full refund — no restocking fees. If anything arrives damaged or wrong, we cover the return shipping and make it right.